Success Criteria defined are Unrealistic...!!!!
Success criteria defined varies from one project to another. For example success criteria can be defined as follows :
- Project Cost not to exceed : Rs 50 Cr in Rs 55 Cr project
- Project to be completed within scheduled target dates
- Gross Margin or Profit to be a min. of 10%
- Defined intermediate milestones to be completed on set target dates
- Stated product quality standards to be maintained
- Zero accident to be ensured
- Minimum Staff Productivity of Rs 10 Lakh/ month
- Avg Working Capital to be within target
- Out standings to be not more than a months o/s.
- No legal implications or issues
Even if any of above set success criteria is unrealistic and not in consensus with the stakeholders, then projects performance may be misled to be a failure.
Not defining realistic success criteria itself is a major contributor to declare project as failure...!!!
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I agree that having an unrealistic success criteria may lead to a project being "perceived" as having failed when in fact it has been a success BUT the number one reason a project fails (in my experience) is the project has an unskilled project manager...followed closely by poor communication on the project.
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